Gds Creatives

FAQ — GDS Creatives
Help Center

Got Questions?
We've Got Answers.

Everything you need to know about working with GDS Creatives — from project timelines to pricing, revisions, and support.

50+ FAQs Covered
24h Response Time
99% Satisfaction

No results found

Try a different search term or contact us directly.

General Questions
Who we are and how we work

GDS Creatives is a full-service digital agency specializing in web design, app development, e-commerce, business automation, and SEO-ready digital solutions. We combine strategy, design, and development to help businesses grow online with confidence.

Whether you're a startup, a growing SME, or an established brand, we tailor our work to your specific goals — not just generic templates.

Based in India · Serving clients globally

Absolutely. We work with clients across India, the US, UK, UAE, Canada, Australia, and other regions. All project communication happens seamlessly via email, WhatsApp, and video calls.

We accept international payments in USD, GBP, AED, and other major currencies through secure online payment methods.

GDS Creatives has been delivering digital solutions for several years, building a solid track record of 100+ successful projects for clients ranging from solo founders to multi-location businesses.

Yes! You can browse project highlights on our website under the "Our Work" section. For a deeper look — including live links and case studies — simply reach out to us and we'll share a curated portfolio relevant to your industry.

Getting started is simple. Just fill out the Free Consultation form on our website and we'll get back to you within 24 hours with a practical plan and transparent pricing.

You can also reach us directly on WhatsApp or email for a faster response.

We have experience across a wide range of industries including:

  • Retail & E-commerce
  • Healthcare & Wellness
  • Education & EdTech
  • Real Estate & Construction
  • Hospitality & Food Services
  • Startups & SaaS
  • Professional Services (Legal, Finance, Consulting)

Yes, 100% free. We offer a no-obligation consultation to understand your project goals and give you an honest recommendation on scope, timeline, and budget — no pressure, no pushy sales tactics.

Our Services
What we build and how we deliver

We build business websites, landing pages, portfolios, service company sites, e-commerce stores, web portals, and AI-powered websites. Every site we create is mobile-responsive, fast-loading, and SEO-ready from day one.

Yes. We develop cross-platform mobile applications for both Android and iOS. Our apps are built for scalability, smooth user experience, and seamless performance — from idea to App Store/Play Store launch.

We work with Shopify, WooCommerce, custom React.js + Node.js stores, and other leading platforms depending on your business needs. We also integrate payment gateways (Razorpay, Stripe, PayPal) and inventory systems.

A web portal is a secure, role-based web application where your clients, employees, or partners can log in and access information relevant to them. Common examples include client dashboards, admin panels, booking systems, and reporting tools.

If your business involves managing multiple users or complex workflows, a web portal can save significant time and reduce errors.

Business Automation means using software to replace manual, repetitive tasks. This includes automating lead capture, follow-up emails, appointment reminders, order confirmations, internal reporting, and more.

Our automation solutions can save you 10+ hours every week and significantly reduce human errors in daily operations.

Every website we build is SEO-ready from day one — proper heading structure, optimized meta tags, fast load times, clean URLs, and schema markup. For ongoing SEO campaigns (content strategy, link building, monthly optimization), please enquire separately.

Yes! We build AI-powered websites that include features like intelligent chat support, personalized product recommendations, smart lead qualification, and content personalization — giving your visitors a smarter, more engaging experience.

Yes. We offer complete brand identity services including logo design, color palette definition, typography systems, and brand guidelines. A strong brand foundation makes all your marketing far more effective.

Pricing & Payments
Transparent, no-surprise billing

Our pricing starts at ₹9,999 / $199 USD for the Starter plan (1–3 pages), ₹24,999 / $499 USD for the Growth plan (5–8 pages), and custom quotes for Enterprise projects.

The final cost depends on the number of pages, features, integrations, and complexity. We always provide a detailed, itemized quote before any work begins — no hidden fees, ever.

We accept bank transfers, UPI, Razorpay, PayPal, Stripe, and wire transfers for international clients. We'll confirm the most convenient method for your region during the onboarding call.

We typically work on a milestone-based payment structure. A deposit (usually 40–50%) is required to begin work, with the remaining balance split across key project milestones. This ensures mutual commitment and transparency throughout the project.

None from our side. Our quote covers everything we've agreed upon. Third-party costs like domain registration, hosting, premium fonts, or stock photography are noted separately and transparently in our proposals.

Yes, for larger projects we can structure payments in installments tied to project milestones. Discuss this with us during the consultation and we'll work out a plan that fits your budget.

Absolutely. Many clients start with the Starter plan and upgrade as their business grows. We build all our websites with scalability in mind, so moving to more features or pages is always a smooth process.

Because digital work involves time and creative labor, we do not offer blanket refunds. However, if work has not commenced and you wish to cancel, we will discuss a fair resolution on a case-by-case basis. We strongly encourage thorough scope discussion before starting to prevent misalignment.

Process & Timeline
What happens from kickoff to launch

Timelines depend on project complexity:

  • Starter websites (1–3 pages): 5–10 business days
  • Growth websites (5–8 pages): 2–3 weeks
  • Custom / Enterprise projects: 4–8 weeks

Timelines can vary based on how quickly content and feedback are provided by the client. Faster feedback = faster delivery.

To kickstart your project, we typically need:

  • Your brand assets (logo, colors, fonts — if available)
  • Website copy / written content for each page
  • Reference websites you like (for design direction)
  • Any images or product photos you'd like to use

Don't have all of this ready? No problem — we can help you with content writing and sourcing quality stock images.

All plans include at least 2 rounds of design revision. Growth and Enterprise packages include more. Our goal is for you to genuinely love the final result — we don't cut corners on revisions.

Absolutely. We share design mockups for your approval before development begins, and give you access to a staging (preview) environment to review the live build before final launch. You're never left in the dark.

We take deadlines seriously. If a delay occurs on our end, we'll communicate it immediately with a revised schedule. If delays are caused by late content or feedback from the client's side, we'll adjust the timeline accordingly and notify you in advance.

Scope changes (adding new pages, features, or significant redesigns) are handled transparently. We'll assess the impact on timeline and cost, present it to you clearly, and proceed only with your approval. Small tweaks within the original scope are handled without extra charges.

You own 100% of the website upon final payment. This includes all source code, design files, content, and assets. We hand everything over to you — no lock-ins, no ongoing fees unless you choose our support package.

Technical Questions
Tech stack, hosting, and performance

Our standard tech stack includes React.js, Next.js, Node.js, MongoDB, and Tailwind CSS for custom builds. We also work with WordPress and Shopify when appropriate. All websites are built with performance, security, and maintainability in mind.

Every single website we build is fully responsive across all devices — phones, tablets, laptops, and desktops. Mobile-first design is a standard part of our process, not an add-on.

Yes. We assist with domain registration, hosting setup, SSL certificates, and DNS configuration. We recommend reliable hosting providers based on your project size and budget, and can fully manage the setup on your behalf.

We optimize all websites for speed by default — image compression, lazy loading, code splitting, CDN integration, and Core Web Vitals best practices. Most of our websites achieve 90+ PageSpeed scores on both mobile and desktop.

Yes. For WordPress-based projects, you get a user-friendly CMS. For custom-built projects, we provide a training session and documentation so you can make basic content updates confidently. For more complex changes, our support packages have you covered.

Security is built in at every layer. We implement SSL encryption, secure authentication, input validation, rate limiting, and regular security updates. For high-security applications (portals, e-commerce, fintech), we apply additional hardening measures.

Yes. We handle full website migrations — from old WordPress installs, Wix, Squarespace, or legacy custom-built sites — to modern, performant platforms. Content, SEO settings, and redirects are carefully preserved throughout the process.

Support & Revisions
After launch, we stay with you

Yes. Every project includes a complimentary post-launch support window (duration varies by plan) where we handle bug fixes, minor adjustments, and questions at no extra cost. For ongoing maintenance and updates, we offer flexible monthly retainer options.

We respond to every support enquiry within 24 hours on business days. For critical issues (site down, payment errors), we aim to respond within 2–4 hours and resolve within the same business day.

Absolutely. We love working with growing businesses. Post-launch additions are quoted separately and handled with the same care as the original project. Many clients use us as their long-term digital partner for ongoing growth.

We won't finalize or launch anything you're not satisfied with. Our revision rounds exist precisely for this. If after revisions there's still a mismatch, we have an honest conversation to understand the gap and find a solution. Client satisfaction is genuinely non-negotiable for us.

Yes. Our maintenance retainers cover regular updates, security patches, performance monitoring, content updates, and priority support. Plans are flexible and can be adjusted based on how actively your website needs attention.

Downtime is rare but if it happens, contact us via WhatsApp or email immediately. Within our support window, we'll investigate and resolve the issue as fast as possible. For clients on maintenance plans, we actively monitor uptime so you may not even need to notify us.

You can reach us by emailing hello@gdscreatives.com or messaging us on WhatsApp. We aim to respond within 24 hours, with faster responses for urgent matters from active clients.

Ready to Build
Something Great?

Your next project starts with a free conversation. Let's figure out the best plan for your business goals and budget.

Scroll to Top